- SUAREZ guarantees the correct manufacture of the elements that make up the product. We guarantee that our products are free of major defects in materials and / or workmanship. We guarantee that our products are free of major defects in materials and / or workmanship.
- This warranty is valid as long as the product is used for the activities for which it was designed.
- If for any reason you are not satisfied with a product, we will assist you with a quick and easy return or exchange.
- You can return unused products up to 15 days days after purchase.
- These items must be in perfect condition, with the labels still on and in their original packaging.
To make an exchange or return you must send the product to Industrias Suarez located in the Cra 43a # 61sur – 152 bodega 179 en Sabaneta (Ant).
The returned product must arrive accompanied by:
- Copy of the sales invoice.
- A note specifying the reason for the return.
- You must specify the information of the new products you want to receive in exchange.
For exchanges and returns, the cost of shipping the products are borne by Industrias Suarez provided that the reason is a manufacturing defect, if the reason is a change of size or an exchange for another product whose reason is not an imperfection, such costs must be borne by the customer.